Tone Mastery ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tonemastery.com ("Website") and use our services ("Services"). By accessing or using our Website and Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or Services.

1. Information We Collect

a. Personal Information

When you visit our Website or use our Services, we may collect certain personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number, and company name.

• Payment Information: Credit card details, billing address, and other financial information required to process payments for our Services.

• Account Information: Username, password, and other details related to your account on our Website.

• Project Information: Information related to your music production needs, preferences, and any other details you provide regarding your projects.

b. Non-Personal Information

We may also collect non-personal information that does not directly identify you, including but not limited to:

• Device Information: Information about the device you use to access our Website, such as IP address, browser type, operating system, and device type.

• Usage Data: Information about how you use our Website and Services, including pages viewed, links clicked, and the date and time of your visit.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our Website. Cookies are small text files placed on your device that help us improve our Website's functionality and your user experience. You can control the use of cookies through your browser settings; however, disabling cookies may affect your ability to use certain features of our Website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver and manage the Services you request, including processing payments, delivering Work Products, and communicating with you.

• Improving Our Website: To analyze and improve the performance, functionality, and user experience of our Website.

• Marketing and Communications: To send you promotional materials, newsletters, and other communications that may be of interest to you, subject to your preferences.

• Customer Support: To provide customer support, respond to inquiries, and resolve issues related to our Services.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and that of our customers and third parties.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors, hosting providers, and marketing agencies. These service providers are required to protect your information and use it only for the purposes for which it was shared.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

• Legal Obligations: We may disclose your information if required to do so by law, or in response to valid legal requests by public authorities, such as a court or government agency.

• Protection of Rights: We may disclose your information to protect our rights, enforce our Terms and Conditions, prevent fraud, and ensure the safety and security of our customers and Website.

4. Your Rights and Choices

a. Access and Correction

You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account on our Website or by contacting us directly at contact@tonemastery.com.

b. Opt-Out

You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional emails related to your account or transactions.

c. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

d. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own. By using our Website or Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws than your country.

7. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the "Effective Date" at the top of this Privacy Policy will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tone Mastery
Email: contact@tonemastery.com